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Customer Technical Support

Customer Technical Support is dedicated to bringing value to our customers by conducting formability studies, process efficiency analysis, and translating customer requirements into product design. Our on-site customer representatives are engaged in the current and long-range product and technical needs of AK Steel’s customers, and provide the resources to satisfy those specifications.

Customer Technical Symposia

We offers carbon steel and stainless steel technical symposia multiple times a year to all customers interested in learning more about steelmaking and our products and applications. These symposia include a mix of customer disciplines including R&D engineers, production, quality, sales, and purchasing. Each symposium includes a steel making overview and the associated products and applications at each step of the process. Customers will also receive in depth tours of a fully integrated steel mill and world class Research and Innovation Center that opened in 2017. Attendees can also choose a set of workshops that interest them most.

Examples of the various workshops include:

  • Formability
  • Welding
  • High Strength Steels
  • Surface Quality
  • Mechanical Testing
  • Corrosion
  • Automotive Exhaust Applications
  • Stainless Steel Surface Finishes

Please contact your AK Steel Representative to learn more about the next Customer Technical Symposium.

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Customer Service

Sales

Corporate Headquarters

Media Relations

Lisa H. Jester

Corporate Manager, Communications and Public Relations

Investor Relations

Jaime Vasquez

Vice President, Finance and Chief Financial Officer

Christopher J. Ross

Vice President and Treasurer

Douglas O. Mitterholzer

General Manager, Investor Relations and Assistant Treasurer